Account and support

Policies and privacy

Use these links to find the current service terms, risk disclosures, community rules, and privacy information. The summaries help you choose the right document.

Find the relevant policy

These documentation summaries do not replace the published policies or create additional rights or promises. Mandatory consumer rights remain subject to applicable law.

Accounts and data use

Keep account credentials private and use the service within your subscription and the Terms. Ask support about any planned redistribution, resale, or use outside your permitted access. For supported integrations, use the official API and MCP documentation.

For an authorized integration, start with the REST API guide or MCP setup. Do not treat access to a WebApp page as permission to scrape or redistribute its data.

Request a correction or account deletion

Start a private conversation through support chat or support@tanukitrade.com. State whether you need an account-detail correction, account closure, or another personal-data request. Support may need to verify that the request comes from the account holder.

If you also want to stop subscription renewal, manage cancellation in the billing portal and confirm its status. State both requests clearly. The Privacy Policy describes rights, verification, retention, and circumstances in which records may need to be kept.

Share only the information needed

Use private support for account or invoice details. Remove API tokens, login codes, payment-card details, and unrelated personal information from screenshots and attachments. For a technical report, keep the tool name, relevant settings, and timestamps visible.